ATOM Club Services, LLC
ATOM Club Privacy Policy
Effective Date: September 03, 2026 · Last Updated: September 30, 2026
ATOM Club Services, LLC, a Delaware limited liability company (“Club,” “we,” “us,” or “our”) operates ATOM Club, an online platform for informational and entertainment video content available at atomclub.ai (the “Service”). This Privacy Policy explains how we collect, use, disclose, and retain personal information in connection with the Service and the choices and rights you have. It also serves as our notice at collection under the California Consumer Privacy Act. Section 12 contains additional disclosures for residents of California and other U.S. states with comprehensive consumer privacy laws. Capitalized terms that are not defined here have the meanings given in our Terms of Service.
1. Information We Collect
Information you provide to us.
Account information, such as your email address, a record that you confirmed you are at least 18 years old, and the date and version of the Terms of Service you accepted. If you choose to sign in with Google, we receive your name, email address, and profile image from Google.
Waitlist information, such as the fact that you joined or left the waitlist and any preferences you share with us.
Promotional Code information, such as the code you enter, the time of your request, and whether the code was valid and activated.
User Submissions, such as your reactions to episodes, questions or comments you submit in a Live Session, feedback, and messages you send to our support team.
Communication preferences, such as whether you opted in to marketing emails, when and how you did so, and any unsubscribe request.
Information created when you use the Service.
Membership information, such as the basis for your Membership, its start and end dates, and whether it is active, expired, ended by you, or revoked.
Viewing information, such as the episodes and lessons you have watched, your saved playback position, and completion status, so that you can continue watching on any device.
Technical and security information, such as your IP address, browser and device type, operating system, sign-in events, error logs, and general location (country or region) derived from your IP address.
Analytics information, such as pages visited and features used, collected only if you allow optional analytics as described in Section 7.
Information we receive from others. When you activate a Promotional Code issued by a Distributor, we receive limited status information about that code from the Distributor, as described in Section 4. We do not receive your email address, name, wallet address, account details, or other profile information from a Distributor.
Information we do not seek. We do not ask for, and ask you not to submit, government identification numbers, payment card numbers, health information, or other sensitive information. Paid plans are not currently offered, so we do not collect payment information. If we introduce paid plans, payment card details will be collected and processed by our payment processor, and we will receive only limited transaction information.
2. How We Use Information
We use personal information to:
create and maintain your Account, verify your email address, and confirm that you meet the age requirement;
validate Promotional Codes, grant and manage Membership, and prevent duplicate or fraudulent use of codes;
provide the Service, including streaming Content, saving your playback position, and displaying aggregate reaction counts;
send service messages, such as sign-in codes, confirmation that we received your Promotional Code request, confirmation that your Membership is active, and notices about changes to our terms;
respond to your requests and provide support;
send marketing emails, if you opt in;
understand how the Service is used and improve it, using analytics information only if you allow optional analytics;
protect the security and integrity of the Service, detect and prevent fraud and abuse, and enforce our Terms of Service; and
comply with law, respond to lawful requests, and establish, exercise, or defend legal claims.
We do not use personal information to serve targeted advertising, and we do not use it to make decisions that produce legal or similarly significant effects about you. We do not use your User Submissions or viewing information to train artificial intelligence models.
3. How We Disclose Information
We do not sell personal information. We disclose personal information only as follows:
Service providers that process personal information on our behalf and under contractual obligations to protect it and use it only to provide services to us, including providers of hosting and video storage, email delivery, sign-in and authentication, customer support tools, and, if you allow them, analytics.
Distributors, limited to the Promotional Code status information described in Section 4.
Sign-in providers. If you choose to sign in with Google, Google receives information about your sign-in in accordance with its own privacy policy.
Professional advisers, such as lawyers, accountants, and auditors, under duties of confidentiality.
Authorities and others, where we believe in good faith that disclosure is required by law or legal process, or is necessary to protect the rights, property, or safety of Club, our users, or others.
Business transfers, to a successor or prospective successor in connection with a merger, acquisition, financing, reorganization, or sale of all or part of our business, subject to this Privacy Policy.
With your consent or at your direction.
Other users of the Service see only aggregate reaction counts, not which Account left a reaction. If you participate in a Live Session using a public or interactive feature, your display name and your submissions may be visible to other participants and may appear in the recording.
4. Promotional Codes Issued by Distributors
4.1 What we exchange. When a Distributor issues a Promotional Code, it tells us the campaign, a code reference, and a random participant reference that it uses to identify the recipient within that campaign. When you activate the code, we tell the Distributor the code reference, whether the code has been issued, activated, expired, replaced, or revoked, the time of that event, and, where relevant, the date the resulting promotional Membership ends. We exchange this information to validate codes, administer the campaign, keep within its limits, and prevent duplicate use.
4.2 What we do not exchange. We do not send the Distributor your Club email address, Account identifier, profile, viewing information, reactions, support messages, or any payment or paid plan information, and we do not tell the Distributor why a code was revoked. We do not receive your email address, wallet address, balances, or account details from the Distributor. Your Club Account and your account with the Distributor are separate, and we do not require matching email addresses.
4.3 This exchange is not anonymous. The Distributor may connect the code status we send with its own record of the person to whom it issued the code. Because an unused code may be given to someone else, an activation status does not show that the person who received the code from the Distributor created a Club Account. Before you activate a code, we identify the Distributor that will receive this information. The Distributor’s handling of information is governed by its own privacy policy.
5. Emails
We send service messages that you cannot opt out of while you have an Account, because they are necessary to operate the Service. We send marketing emails only if you check the optional box to receive them; the box is never pre-checked, and activating a Promotional Code does not sign you up for marketing. You can unsubscribe at any time using the link in any marketing email or by contacting us. We stop sending marketing emails promptly after you unsubscribe, and unsubscribing does not affect your Membership or service messages.
6. Retention
We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy:
| Information | Retention period |
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| Account and Membership information | While your Account is open and your Membership is active. After your Account is closed, we keep only the limited records still needed (for example, to prevent reuse of a code or to handle a dispute) for up to 12 months. |
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| Viewing information and reactions | While your Account is open. We delete them when your Account is closed, except that aggregate counts that do not identify you may remain. |
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| Promotional Code records | Up to 12 months after the later of the expiry of the code and the end of the Membership granted through it. After that, we delete them or de-identify them. |
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| Support messages | Up to 12 months after the support request is closed. |
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| Analytics information | Up to 12 months after it is collected, or less. |
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| Technical and security logs | For the shortest period reasonably necessary for security and troubleshooting, and no longer than 12 months. |
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| Records of your choices and consents | While the relevant choice is in effect and for up to 12 months after it ends. |
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| Unsubscribe records | For as long as needed to honor your request not to receive marketing. |
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| Records of privacy requests | For at least 24 months, as required by applicable law. |
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We may keep specific information for longer if we are required to do so by law or need it to resolve a dispute or to establish, exercise, or defend a legal claim, and only for as long as that need lasts. Sign-in codes expire within minutes and are stored only in a form that cannot be reversed. Deleted information may remain in backup copies for a limited period until those copies are overwritten in the ordinary course, and we do not use backup copies for ordinary operations.
7. Cookies and Similar Technologies
We use cookies and similar technologies, such as local storage, in two categories:
| Category | What it does | Default |
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| Strictly necessary | Keeps you signed in, protects sign-in and forms against abuse, remembers your privacy choices, and delivers the Service you request. | Always on, because the Service cannot work without it. |
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| Analytics (optional) | Helps us understand how the Service is used, such as which pages and episodes are viewed, using our own measurement tools and tools loaded through Google Tag Manager. | Off until you allow it. |
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We do not use advertising cookies and do not allow third parties to use cookies or similar technologies on the Service to collect personal information about your activity over time and across other websites for advertising. You can accept or reject optional analytics, and change your choice at any time, through the “Privacy choices” link in the footer of every page, whether or not you are signed in. Rejecting analytics does not affect your access to the Service.
Global Privacy Control. We treat a Global Privacy Control (GPC) signal sent by your browser as a valid request to opt out of the sale or sharing of personal information and of targeted advertising, and as a rejection of optional analytics, for that browser and, if you are signed in, for your Account. Because we do not sell or share personal information or use it for targeted advertising, honoring the signal does not change how the Service works for you.
Do Not Track. Some browsers send “Do Not Track” signals. Because there is no common industry standard for interpreting these signals, the Service does not respond to them. We do honor Global Privacy Control signals as described above.
8. Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, access controls limited to personnel who need access, and storage of sign-in codes and Promotional Codes in a protected form. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. If a security incident affects your personal information, we will notify you and the relevant authorities as required by law.
9. Children
The Service is not directed to anyone under 18, and we do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from a person under 18, we will delete it and close the related Account. If you believe that a person under 18 has provided us with personal information, please contact us at support@atomclub.ai.
10. Your Choices
Account information. You can review and update certain information in your Account.
Waitlist. You can leave the waitlist at any time.
Reactions. You can change or remove your reaction to any episode.
Marketing emails. You can unsubscribe at any time.
Analytics. You can accept or reject optional analytics through “Privacy choices.”
Deleting your Account. You can ask us to delete your Account by contacting support@atomclub.ai or using the relevant feature in your Account where available. Deleting your Account ends your access to Member Content.
11. Where We Process Information
Club is based in the United States. We and our service providers store and process information in the United States and may do so in other countries where our service providers operate. If you use the Service from outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those of your country. Where information is transferred, we take steps designed to ensure that it continues to be protected as described in this Privacy Policy.
12. U.S. State Privacy Rights
This Section supplements the rest of this Privacy Policy and applies to residents of California and of other U.S. states with comprehensive consumer privacy laws, including Colorado, Connecticut, Delaware, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia (together, “U.S. State Privacy Laws”). The rights available to you depend on your state of residence and on whether a particular law applies to us. Terms such as “personal information,” “sensitive personal information,” “sale,” “sharing,” “targeted advertising,” and “profiling” have the meanings given to them in the applicable law.
12.1 Categories of personal information. We collect, and in the preceding 12 months have collected, the following categories of personal information, from the sources described in Section 1. We disclose each category for business purposes only to the recipients listed.
| Category | Examples | Purposes of use | Disclosed to |
|---|
| Identifiers | Email address, name and profile image (if you sign in with Google), Account identifier, IP address, Promotional Code and participant references | Providing and securing the Service; validating codes; communicating with you; preventing fraud; legal compliance | Service providers; the Distributor (code references only); professional advisers; authorities where legally required |
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| Customer records (Cal. Civ. Code § 1798.80(e)) | Name and email address | Providing the Service; communicating with you | Service providers; professional advisers |
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| Commercial information | Membership basis, dates, and status; Promotional Code status; waitlist status | Providing and administering Membership and campaigns; preventing duplicate use | Service providers; the Distributor (code status only) |
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| Internet or other electronic network activity | Viewing progress, reactions, sign-in events, error logs, analytics information (if allowed) | Providing the Service; security; improving the Service | Service providers |
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| General geolocation | Country or region derived from IP address | Security and fraud prevention | Service providers |
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| Audio, electronic, or visual information | Your voice, image, or display name if you participate in a Live Session using an interactive feature; support messages | Providing Live Sessions and support | Service providers |
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We do not collect sensitive personal information, and we do not derive inferences about you to create a profile about your preferences or characteristics.
12.2 Sale, sharing, and targeted advertising. We do not sell personal information, share it for cross-context behavioral advertising, or process it for targeted advertising, and we have not done so in the preceding 12 months. We have no actual knowledge of selling or sharing the personal information of consumers under 16.
12.3 Retention. We retain each category of personal information for the periods described in Section 6.
12.4 Your rights. Subject to applicable law, you may have the right to:
know and access the categories and specific pieces of personal information we have collected about you, the categories of sources, the purposes of collection, and the categories of recipients;
delete personal information we have collected from you;
correct inaccurate personal information;
obtain a portable copy of your personal information;
opt out of the sale or sharing of personal information, targeted advertising, and profiling in furtherance of decisions that produce legal or similarly significant effects (we do not engage in these activities);
obtain a list of the specific third parties to which we have disclosed personal information, where your state law provides this right (for example, Oregon and Minnesota); and
not be discriminated against for exercising these rights. We will not deny you the Service, charge you a different price, or provide a different quality of Service because you exercised a privacy right.
12.5 Financial incentives. We do not offer financial incentives in exchange for personal information. Free promotional Membership is provided under the applicable Offer Terms and does not depend on your providing personal information beyond what is needed to create an Account.
12.6 How to submit a request. To exercise your rights, email support@atomclub.ai with the subject line “Privacy Rights Request” and tell us your state of residence and the right you wish to exercise, or use the request form available through the “Privacy choices” link, which does not require you to sign in. We will confirm receipt within 10 business days and respond within 45 days. If we need more time, we may extend this period by up to 45 additional days where permitted by law, and we will tell you why. Requests are free of charge, although we may decline or charge a reasonable fee for requests that are manifestly unfounded, excessive, or repetitive, as permitted by law.
12.7 Verification and authorized agents. We will verify your request by matching information you provide with information in our records, for example by asking you to confirm your request from the email address associated with your Account. We will not ask for more information than is reasonably necessary, and we will use information provided for verification only for that purpose. We do not require verification for requests to opt out. You may use an authorized agent to submit a request on your behalf. We may require the agent to provide your signed written permission and may require you to verify your identity directly with us, unless the agent holds a valid power of attorney.
12.8 Appeals. If we decline to take action on your request, you may appeal our decision by emailing support@atomclub.ai with the subject line “Privacy Request Appeal” within a reasonable time after receiving our response. We will respond to your appeal in writing within the period required by applicable law, explaining our decision. If we deny your appeal, you may contact the Attorney General of your state.
12.9 California “Shine the Light.” California Civil Code § 1798.83 permits California residents to request information about our disclosure of personal information to third parties for their own direct marketing purposes. We do not disclose personal information to third parties for their direct marketing purposes.
12.10 Nevada residents. Nevada law permits Nevada residents to direct us not to sell covered information. We do not sell covered information, but you may submit such a request to support@atomclub.ai.
13. Users Outside the United States
The Service is operated from the United States. If you use it from another country, you may have additional rights under the law of that country, such as the right to object to or restrict certain processing or to lodge a complaint with a data protection authority. You may exercise any such rights by contacting us at support@atomclub.ai, and we will respond as required by the law that applies.
14. Accessibility
We aim to make this Privacy Policy accessible to everyone. If you need it in a different format, contact us at support@atomclub.ai.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version in the Service and update the Effective Date. If we make a material change, we will notify you by email or through the Service before it takes effect. If a change would allow us to use personal information we have already collected for a materially different purpose, we will ask for your consent where required by law.
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact ATOM Club Services, LLC at support@atomclub.ai.